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LOMA
Contact Center Workshop
September 16 - 17, 2009
Hyatt Regency Grand Cypress, Orlando, Florida
Quick Reference
Registration Available
Soon!
Register
Online Now!
Download the Registration
Form (PDF)
Registration Information
Hotel Information
For More Information
About
the Contact Center Workshop
Key ingredients for a successful contact center operation include the
proper integration of people, processes and technology. LOMA’s Contact Center
Workshop is the best place to learn the latest trends and leave with real-world
solutions to improve your contact center operations. You’ll discover what your
peers are doing, and obtain ideas that will help you develop and implement
better strategies, improve processes, optimize resources and achieve your
goals.
*** Important Note:
The Contact Center Workshop and Policyowner Service Seminar
meetings will immediately take place after the 2009 LOMA
Annual Conference at the same hotel location. The Contact Center Workshop and
Policyowner Service Seminar meetings have
traditionally run consecutively in the past and will be concurrent in 2009. Attendees will have the opportunity to move between sessions of the two events and there will be some joint
sessions as well. By holding the meetings concurrently, this will provide
greater value, benefits, advantages and enhanced venues.
Registration
Register
Online Now! OR Download the
Registration Form (PDF)
Register by August 24, 2009
Member - $545
Non-Member - $815
LIMRA (non LOMA Member) - $680
Register after August 24, 2009
Member - $645
Non-Member - $915
LIMRA (non LOMA Member) - $780
Refund Policy
All cancellations and refund requests must be received in writing. These requests carry a $75 U.S. administrative charge. Full refunds minus the administrative fee will be granted on written requests received no later than 3 business days before the meeting start date. No refunds will be granted if the request is received within 3 business days of the meeting. If for any reason a meeting is cancelled, LOMA will refund the total registration fee. However, LOMA will not be responsible for any travel, hotel accommodations or other costs incurred.
| Hotel
Information
Hyatt Regency Grand Cypress
1 Grand Cypress Boulevard
Orlando, FL 32836
Reservations: 1.800.233.1234 or 407.239.1234
Fax: 407.239.3800
** Mention LOMA Contact Center
Workshop to receive group rate.
Discover one of Orlando’s most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our Lake Buena Vista Florida hotel creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, go for a horseback ride, or treat yourself to a massage. Our expert chefs will dazzle you, whether you are dining in our many Lake Buena Vista hotel restaurants or attending a function. Take advantage of our ideal location adjacent to Disney World to explore area
attractions.
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Room
Rate: $159 single or double plus 12.5% tax (Deposit equal to the first
night’s room and tax is required 30 days prior to the group’s arrival
date.). Rate is available September 11 through September 21, 2009
based on availability. Cut-off date: April 1, 2009. Check-in: 4:00 p.m.,
Check-out: 12:00 p.m.
Complimentary transportation will be available at the hotel for shuttle service to and from Walt Disney World, Universal and Sea World Orlando theme parks on an individual basis. |
The 2009 Contact Center Workshop will be similar to the 2008
program. To view the 2008 Contact Center Workshop program,
please click here.
For
More Information
Call 770-984-6446
Fax 770-984-6418
E-mail insops@loma.org
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