About the Program
LOMA's Associate, Customer Service (ACS)
Program allows you to select courses from several "line of
business" tracks, so you can tailor the designation to your career
objectives. The ACS Program will help you
-
Increase
your knowledge of financial services
-
Understand
customer expectations, patterns, and behavior
-
Organize
an effective customer service team
Why You Should Enroll
Employees at all levels can benefit from
the ACS Program. If you interact with internal or external customers on
a regular basis, you should pursue the ACS so you can
-
Communicate
effectively and with confidence
-
Increase
your knowledge of product lines
-
Manage
customer relationships successfully
-
Exceed
customers' expectations
-
Improve
your company's bottom line
ACS "Line of Business" Tracks
The ACS Program offers several "line of business" tracks that allow you to
complete the program with a concentration that fits
your position within the financial services industry. Each track of the ACS Program consists of five courses: three required courses and two elective
courses from a specified set of electives.
Click on the links below to learn about
specific requirements of each of the following tracks.
The Life Insurance Track of the ACS Program is also available in
French, Spanish
and Chinese.
How
to Enroll
Simply log in to
LOMANET, LOMA’s internet-based system that allows students and
training administrators to access student information, monitor progress,
and enroll for exams. New student? Visit LOMANET at www.lomanet.org
and create an account today!
For More
Information
Contact your company’s LOMA Educational Representative or contact LOMA's Office of the
Registrar.
LOMA's Office of the Registrar
Phone: 800-ASK-LOMA (Option 1) / 770-984-3761
Fax: 770-984-6415
E-mail: education@loma.org
Download
the LOMA Education and Training Catalog
Student
Services
Center
(for enrollment forms and resources)
|
